About Us

FAQs

How do I book a Oriex Cab
You have two convenient ways to book a Oriex Cab. Either through the website or through the Oriex customer care. First you need to register with Oriex Cab in the website or book on Call.

Is advance payment mandatory to book a Oriex Cab

Advance payment of approximately 25% of the estimated fare is mandatory for all outstation bookings. It is not mandatory for Airport Transfers and Day Packages.

When do I get my Vehicle confirmation details
You will get a booking confirmation within 30 minutes of booking. Vehicle and Driver details will be confirmed at least 04 hours prior to your departure.

What all other charges are applicable
Apart from Basic fare you will have to pay separately for Toll, Parking and State Entry Tax as per actuals. Other taxes like Eco Tax, if any, are chargeable extra. Also Service Tax @ 6.0% on the base fare is applicable.

How do I pay at the end of the journey

Currently we are only accepting cash for payments.However we would very soon introduce POS devices inside the cabs for making payment through cards as well.

When will I get my Payment Receipts and Invoice
Payment partners of Super Cabz will issue e-reciepts for all payments received. You will also receive a payment received SMS alert. E-invoice would be sent to your registered email address post completion of your journey.

How can I cancel my booking

You can cancel your booking using the link sent along with the Booking Accepted and Booking Confirmed emails. Please note that cancellation charges are applicable, as per Oriex Cab terms and conditions.